Welcome to Bilsby Home Solutions. By using this website or contacting us for services, you agree to the following terms and conditions. These terms are designed to be clear, fair, and easy to understand.

1. Services Provided

Bilsby Home Solutions offers property improvement, repair, renovation, and related services.
All work is carried out to the best of our ability and with reasonable skill and care.

Specific service details, costs, and timelines will be confirmed directly with the customer before any work begins.

2. Quotes & Pricing

• All quotes are free and provided based on the information you give us.
  
  

• Quotes may change if the scope of the job changes or additional issues are found once work begins.
  
  

• Any pricing changes will be discussed and agreed upon before continuing the work.
  
  

3. Customer Responsibilities

You agree to:

• Provide accurate information about the work required.
  
  

• Give access to the property at agreed times.
  
  

• Ensure the work area is safe for us to carry out services.
  
  

• Inform us of any hazards or issues that may affect the work.
  
  

4. Payments

Payment terms will be agreed before work starts.
Payment is typically due on completion unless otherwise discussed.

5. Cancellations

If you need to cancel or reschedule work, please let us know as soon as possible.
We reserve the right to charge for any materials or expenses already purchased for your job.

6. Liability

Bilsby Home Solutions is not liable for:

• Damage caused by pre-existing structural issues, hidden defects, or unsafe conditions
  
  

• Work carried out by third parties
  
  

• Damage caused by misuse or lack of maintenance after the job is completed
  
  

We are only responsible for work directly completed by us.

7. Photos of Completed Work

With your permission, we may take before and after photos of completed jobs for use in our portfolio or website.
No personal information or identifiable details will be shared without your consent.

8. Website Use

This website is for general information only.
We try to ensure all content is accurate, but details may change over time.

You must not:

• Copy or misuse any images or content
  
  

• Use the site for unlawful purposes
  
  

9. Privacy & Data

When you contact us or submit a form, we collect your information only to:

• Respond to your enquiry
  
  

• Provide quotes
  
  

• Arrange work
  
  

We do not sell or share your information with anyone else unless required by law.

For more details, see our Privacy Notice (we can make one if you want).

10. Changes to These Terms

We may update these Terms & Conditions occasionally.
Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Information

If you have any questions about these terms, please contact:

Bilsby Home Solutions
Email: Bilsby-Home-Solutions@outlook.com
Phone: 07498216954